Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-innovation-tools-for-rv-repair-businesses.livebursts.com (hereafter referred to as “AI Innovation Tools,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users visiting our website, utilizing our applications, and engaging with our services.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party services or platforms accessed through links on our site, as these have their own privacy policies that govern data handling.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you create an account and use our applications and services as an authorized user.
  • During your visits to our websites, including any interactions with website features or content.
  • If you subscribe to our newsletters, receive promotional emails, make calls, or exchange texts/SMS messages with us.

Personal Data Collection

We collect several types of personal information from users:

Account and User Information:

  • Username and password
  • Contact details (email, phone number)
  • Profile picture (if provided)

Payment and Financial Details:

  • Billing address
  • Payment card information
  • Transaction history

Purchase and Order Information:

  • Products or services purchased from our platform
  • Order status and tracking data
  • Purchase frequency and value

Mobile Device Identifiers:

  • Unique device identifiers (UDID) or advertising IDs
  • Device type and operating system
  • Location data associated with mobile devices

Location Data:

  • GPS coordinates when using location-based services
  • Information about the region or city you are in

Feedback and Reviews:

  • User ratings, reviews, comments, and suggestions
  • Feedback on our products and services

Social Media Information:

  • If you log in through social media accounts, we may collect information from those platforms (e.g., name, profile picture, email)

Product Interaction Data:

  • Products viewed or searched for
  • Interactions with product demos or trials
  • Features or content accessed on our platform

We gather this data through various means, including direct user input, tracking technologies, and information provided by third parties.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance your experience and provide tailored services:

Types of Cookies:

  • Strictly Necessary: Ensure basic functionalities of our website and applications.
  • Preference: Remember user preferences and settings.
  • Analytics: Collect data for performance measurement, site optimization, and analytics purposes.

User Control:

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion of Data

We retain personal data for varying periods, depending on the purpose for collection and as required by law. Our retention periods are as follows:

  • Account Information: Retained until the account is inactive or upon request for deletion.
  • Payment Details: Stored securely for a minimum of 7 years due to legal requirements.
  • Purchase History: Kept for 10 years for tax and accounting purposes.
  • Analytics Data: Aggregated and anonymized after 24 months for research and analytics.
  • Other Personal Data: Retained based on the specific purpose for which it was collected, unless otherwise required by law.

Once the data is no longer needed or upon request, we delete or anonymize the information to ensure its secure removal from our systems.

Data Security

We prioritize the protection of user data and implement robust security measures:

  • Encryption: Employ industry-standard encryption protocols for data transfer and storage.
  • Secure Servers: Utilize secure server configurations and firewalls to protect against unauthorized access.
  • Third-Party Providers: Engage trusted third-party service providers who adhere to strict security standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit the use or processing of your data.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or if you have any data-related inquiries, please contact our Privacy Team via email at contact@ai-innovation-tools-for-rv-repair-businesses.livebursts.com or by postal mail at:

AI Innovation Tools Privacy Team
[Address]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage users to review this policy periodically for any revisions.

Contact Information

For any questions, concerns, or requests related to privacy or data, please reach out to us:

  • Email: contact@ai-innovation-tools-for-rv-repair-businesses.livebursts.com
  • Postal Mail: AI Innovation Tools Privacy Team, [Address]